1. 1 Prologues
  2. 2 Introduction
  3. 3 Equality of treatment and non-discrimination
  4. 4 Integration in the labour market as an element of value
  5. 5 Fostering full accessibility
    1. 5.1 Concepts
    2. 5.2 Where shall we start?
    3. 5.3 Environment accessibility
    4. 5.4 Accessibility to products and services
  6. 6 Relationships with suppliers and subcontractors
  7. 7 Social action
  8. 8 Communication as a responsible tool
  9. 9 How to implement CSR-D
  10. 10 Self-diagnosis questionnaire
  11. 11 CSR-D report patterns and follow-up indicators
  12. 12 Relevant European and international legislation
  13. 13 Glossary
  • Logotype of European Social Fund
  • Logotype of Fundación ONCE
  • Logotype of Grupo Fundosa

Environment accessibility

Physical and virtual environments provided by the company to employees and clients must be designed so that they can be used by everybody. In this sense, certain accessibility requirements must be considered in the following areas:

  • Horizontal movement that is free of obstacles.
  • Accessible systems as alternatives to stairs to allow for vertical movement.
  • Optimum dimension furniture with colours that contrast with the environment and ergonomic design.
  • Evacuation procedures adapted to people with disabilities.
  • Optimum dimension signs that are easy to understand and that show contrast between figure and background.
  • Accessible workplaces and workstations that do not hamper the participation or the presence of employees and clients with disabilities.
  • Accessible bathrooms.
  • Accessible web page, intranet and IT tools, following the criteria established by the WAI (Web Accessibility Initiative) to this end.
  • Training customer care staff to appropriately treat clients with disabilities.

The external environment needs to be accessible for people with disabilities, although the company is not directly responsible for this.